Privacy Policy for Musanada Legal Consultancy

This Privacy Policy outlines how Musanada Legal Consultancy FZE (“Musanada Legal,” “we,” “us,” or “our”) uses and protects any information you provide when you visit and/or use www.musanadalegalconsultancy.ae (the “Site”). Musanada Legal is committed to safeguarding your privacy and ensuring the security of your personal data. By accessing or using our Site, you consent to the practices described in this Privacy Policy.

This Privacy Policy is an integral part of our General Terms of Use and, along with our Acceptable Use Policy and Cookie Policy (together, the “Terms”), governs your use of the Site and the services provided therein, whether as a guest or registered user.

Please read this Privacy Policy carefully. If you do not agree with our practices, you should not use the Site or any of the services we provide.

1. Information We Collect

We collect and process the following types of information:

A. Information You Provide to Us:

You may provide us with personal information in several ways, including by filling out forms on the Site, registering for our services, or corresponding with us via email, phone, or in-person interactions. The information you provide may include, but is not limited to:

• Contact Information: Name, job title, address, email address, phone number, passport or national ID number.
• Legal Information: Personal or business legal data such as details about property, assets, marital status, and information relevant to preparing legal documents like Wills, Power of Attorney, etc.
• Payment Information: Credit card details or other financial information for completing transactions (Note: payment details are processed securely through a third-party payment provider).
• Personal Preferences and Interests: Any other personal preferences or information you choose to share with us.

B. Information We Collect Automatically:

We may automatically collect certain information during your visit to the Site:

• Technical Information: This includes your IP address, browser type and version, operating system, device information, time zone settings, and other similar data.
• Site Usage Information: We may collect details about your interactions with the Site, including the URLs you visit, products you view or search for, page response times, and other browsing behaviours.

C. Information from Third Parties:

We may receive information about you from third parties, including:

• Partners and Service Providers: For example, business partners, analytics providers, payment processors, and other entities that assist in operating the Site or providing services.
• Advertisers: If third-party advertisers provide ads or services on our Site, they may collect information about your browsing activity across different sites.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services and Communicate with You: To fulfil your requests for information, products, or services (including preparing legal documents such as Wills and Power of Attorney).
• Internal Record Keeping: To keep accurate records of transactions, service requests, and any interactions you have with us.
• Improvement of Services: To analyse trends and improve our services and the overall user experience on the Site.
• Marketing Communications: To periodically send you promotional material, new offers, or other information about services we believe might interest you.
• Customer Support and Feedback: To address issues, answer queries, and provide customer support services.
• Compliance and Legal Requirements: To comply with legal obligations or enforce agreements, including responding to inquiries from law enforcement authorities.

3. Security of Your Information

We are committed to ensuring the security of your information. We have implemented physical, electronic, and managerial procedures to protect the personal data we collect. All payment transactions on the Site are encrypted using SSL technology. However, despite our efforts, no method of data transmission over the internet is completely secure, and we cannot guarantee the security of your information transmitted to us via the Site.

4. Cookies

We use cookies and similar technologies to enhance your experience on the Site. Cookies are small files stored on your device that help us analyse site traffic and improve user experience. Cookies can help personalize content and ads based on your preferences.

You can manage your cookie preferences through your browser settings. However, declining cookies may affect the functionality of the Site and your experience.

5. Links to Third-Party Websites

Our Site may contain links to external websites, including social media platforms or third-party services. Once you click on a link and leave our Site, we have no control over the content or privacy practices of these third-party sites. We encourage you to review their privacy policies.

6. Disclosure of Your Information

We may share your personal data with third parties in the following circumstances:

• Business Transactions: If Musanada Legal undergoes a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
• Service Providers: We may share your data with trusted third-party service providers who help us operate the Site and deliver services, such as payment processors, marketing partners, or legal professionals.
• Legal Obligations: We may disclose your personal data if required to do so by law, to comply with a legal process, or to protect our rights and safety, or that of others.
• Aggregated and Non-Personal Information: We may share aggregated data that does not identify any individual for marketing, advertising, or research purposes.

7. Data Storage and Transfers

The information we collect may be stored on secure servers, which may be located outside of the UAE. By using our services, you consent to the transfer of your personal data to locations outside your jurisdiction.

We will ensure that all transfers of personal data comply with applicable laws and take appropriate steps to protect your information.

8. Your Rights Regarding Your Personal Information

You have the right to access the personal information we hold about you and request corrections if it is inaccurate. To request access or make corrections, please contact us at admin@musanadalegalconsultancy.ae. We may charge a small fee for processing your request.

If you believe we are processing your data unlawfully, you have the right to lodge a complaint with the relevant data protection authorities.

9. Retention of Your Information

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this page regularly to stay informed about how we protect your data.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:

Email: admin@musanadalegalconsultancy.ae

Postal Address: Musanada Legal Consultancy, [Insert Address], Dubai, UAE.

By using our Site and services, you consent to the collection and use of your personal data as described in this Privacy Policy.

This Privacy Policy is designed to help you understand how your personal data is collected, used, and protected while using Musanada Legal’s services. If you have any concerns or questions, please do not hesitate to contact us.